Technology, Employment and Wellbeing is a new FES blog that offers original insights on the ways new technologies impact the world of work.
The blog focuses on bringing different views from tech practitioners, academic researchers, trade union representatives and policy makers.
Earlier this year, the European Council has approved the Strategic Agenda for 2024-2029, setting forth the EU's priorities for the coming five years. This key roadmap reflects the ambitions of EU leaders to build a robust and sovereign Europe that strengthens democracy, advances competitiveness, and bolsters defence and security.
Many social partners and non-governmental organizations have voiced serious concerns about the commitment to building a truly social Europe, arguing that current efforts fall short in tackling essential social challenges and fostering inclusivity and fairness across the EU. What’s missing is a focus on creating quality jobs as a central objective for this political term. This can be achieved by empowering workers to reclaim control over their work lives through collective bargaining, with the support of legislative action and strategic investments that expand their opportunities for success.
In our sixth issue of the Technology, Employment, and Wellbeing blog, we would like to focus on the key areas within the social agenda, such as the importance of a better access to collective bargaining across the labour market, importance of care, fundamental rights’ principles for regulating digital systems at work as well as ways of increasing worker’s wellbeing.
In this first article, Stan De Spiegelaere calls for the revision of the Public Procurement Directive in order to eliminate social dumping in public procurement services.
In the second article, by focusing on the experiences of platform workers in Denmark and the Netherland, Matteo Marenco, emphasises that it is crucial that collective bargaining increasingly reaches solo self-employed with less impediments linked to competition law.
In the third article, Elena Zacharenko takes a more critical stance arguing that despite promises made during the Covid-19 pandemic, the EU’s policies on care are unlikely to improve the labour conditions within the care sector, increasing the bloc’s reliance on the work of precarious ad underpaid migrant workers.
The last two articles address digital systems at work. On the one hand, there is a clear need to address the right of the workers in new digitalised work environments. Christina J. Colclough proposes three principles to ensure workers’ fundamental rights, preventing the commodification of work and workers and addressing information asymmetries which are disempowering workers. On the other hand, Robert Peters suggests that data-based technologies can empower workers, but companies should adopt a more proactive approach in promoting job-crafting practices to boost employee well-being.
In our fifth issue of the Technology, Employment, and Wellbeing blog, we would like to centre our discussion on the growing use of algorithmic management systems in the workplace and how these systems can impact job autonomy practices in the traditional sectors of the economy.
Algorithmic management systems can be used for various functions, including monitoring, screening, performance evaluation, task allocation, scheduling, compensation, and discipline. In the last few years, policy and academic debates have predominantly focused on developing regulatory solutions to uphold the rights of platform workers. While algorithmic management can be regarded as a key building block of the platform business model, multiple pieces of evidence suggest that these tools are becoming more common in traditional sectors, such as transport, logistics, and retail, for managing workers and coordinating workflows.
To advance our understanding of how workers find new ways to assert their rights, the articles presented in this issue address different workplace contexts and examine whether algorithmic systems can be shaped by various norms that preserve the autonomy of workers.
In the first article, Antonio Aloisi argues that it is a collective responsibility to assess the contributions these technologies make to workplace environments and reconsider how they are implemented. On the other hand, the combination of existing labour and data protection legislation can result in fairer and smarter data-driven workplaces, especially when employees’ rights are exercised collectively.
In the second article, Tiago Vieira highlights examples that cannot be adequately addressed from a legal perspective, concluding that the debate around the introduction of new technologies in the workplace must be open to interrogating not only the most eye-catching innovations but also seemingly less sophisticated ones.
In the third article,Isabell Lippert introduces the concept of ‘job crafting’ as a promising strategy to better cope with the demanding mechanisms of algorithmic management.
Finally, Gina Glock shows that the intervention of algorithmic decision-making systems in service work can have positive effects on job autonomy, concluding that when a company’s objectives focus on process optimisation to support workflows, there is far less danger of undermining the autonomy of service workers.
In our fourth issue of the Technology, Employment and Wellbeing blog, we would like to draw your attention to the importance of collective bargaining over the use of new technologies in the workplace.
In spring 2023, more than 10,000 members of the Writers Guild of America (WGA) went on strike with the demand to address a growing concern regarding the use of AI-powered writing tools, such as ChatGPT. Several months of intense negotiations ended with a major victory for Hollywood writers with a new contract featuring strong guardrails in how the technology can be used in film and television projects. This has brought to light two significant insights. First, the integration of AI in the workplace is not a distant future scenario; it is on our doorstep. Second, some trade unions are already addressing AI systems in negotiating working conditions.
The articles presented in this issue reflect on a joint research project between UNI Europe and the FES Competence Centre on the Future of Work – Collective Bargaining Agreements on AI that was launched earlier this year.
In the first article of this issue, Steve Rolf explains the limits of ‘intelligence’ of AI and algorithmic management systems (AAMS) that can be used in the workplace.
Drawing on the research findings, Oliver Philipp provides an overview of the survey conducted with trade union affiliates.
José Valera Ferrio highlights an important recent achievement of the two largest trade unions (CCOO and UGT) in including a section on AI in the workplace as part of the 5th Agreement for Employment and Collective Bargaining.
In our third issue of the Technology, Employment and Wellbeing blog, we would like to look at the ways automation technologies (such as artificial intelligence, big data analytics or robotics) not only change the content of many jobs but also can alter career paths for the millions of workers in the near future.
The debates about the nature of technological progress and its effects on economy and society are not new. Already in the 1940s, Schumpeter in his theory of ‘creative destruction’, argued that technological innovations are implicit in business cycles and inevitably lead to economic growth and improved standards of living.
However, in recent years, the academic and public discussions on the impact of automation on the world of work have been largely polarized with the views ranging from the dystopian projections of job-killing robots to techno-optimistic vision of post-work future with workers being emancipated from the drudgery of work.
The articles in this issue focus on interrelated societal processes in which workers negotiate new meanings and practices through the use of new technologies in the workplace. In the first two articles, Joel Christoph argues that digital transition needs a thoughtful and understanding approach from decision-makers that considers not only economic effects, but also social and psychological consequences; while Zuzanna Kowalik focuses on growing importance of social skills in the labour market, including emotional intelligence.
Similarly, Athina Fatsea looks at the evolution of skills and competences required to perform translations by highlighting the importance of looking at the job satisfaction within the debates on automation.
However, Yin Liang and Srravya Chandhiramowuli take a more critical stance on the automation debates by zooming in on the worker’s autonomy in the sectors in which either the creative output or manual micro tasking is managed by algorithms.
In our second issue of the Technology, Employment and Wellbeing blog, we would like to acknowledge an important milestone in the labour protection for the EU workers in the gig/platform economy.
After more than two years of negotiations, the platform work directive has been adopted on 11 March, 2024. The Directive provides important legal provisions on the rights of misclassified workers and automated decision-making systems in the workplace used by platform companies.
However, in realising a fairer future of platform work in Europe, numerous issues that are crucially intertwined with the functioning of the platform economy infrastructures, such as taxation, subcontracting and algorithmic design are still to be addressed in the upcoming years, when a patchwork of national regulations on platform work is more likely to emerge.
In the first two articles of this issue, Ben Wray and Oliver Philipp provide an overview of the challenges and uncertainties surrounding the adopted text of the platform work directive as well its upcoming implementation.
While the presumption of an employment relationship for platform workers has been widely discussed in the last few years, Franziska Baum in her article, questions why there has been a strong preference for self-employment for many workers in the care sector.
Padmini Sharmaand Delia Badoi look at migrant platform workers for whose employment status re-classification might not translate into stronger and greater social protection.
In the last article of this issue, Barbara Švagan discusses why many workers in precarious working conditions, find their “dirty jobs” meaningful and satisfying.
In our first issue of the Technology, Employment and Wellbeing blog, we would like to present several thought-provoking posts that look on distinct areas of digitalization of work.
In recent years, most of the policy debates have been focusing on negative effects of digitalization on work organization and worker’s wellbeing raising ethical concerns on the way new technologies are used and misused in a workplace in the first place. There is no doubt, that the datafication and ‘platformisation’ of social processes leads to the transformative implications for labour relations and job quality. However, in understanding the causes and consequences of the fragmentation of labour markets, it is important to critically examine and engage in new ways of bridging the gap between academic research, policy and practice.
In the first article of this issue, Dr. Niels van Doorn zooms in on this new form of work by looking beyond the debate of exploitative bogus-self-employment and the black box of algorithmic management. In particular, the authors highlight the underlying asymmetries of the digital economy in Europe and the need to expand research as well policy focus in the process of regulating emerging sectors of gig work that increasingly becomes migrant work.
In continuing discussion on migrant workers, Dr. Kostas Maronitis looks at the interlinkage between automation and migration policies that on the one hand expressed with a political backlash against immigration and fear of low productivity on the other hand.
Dr. Cecilia Rikap focuses on the emergence of intellectual monopolies, as the Big Tech corporations develop and transform knowledge within the society by subordinating AI start-up infrastructures through the cloud services.
However, within the multi-billion-dollar industry, thousands of ‘ghost’ workers are training AI algorithms. The researchers from Fairwork closely examine the working conditions in the supply chains of AI and whether change is possible for data workers.
Finally, Benjamin Ferschli assesses the limits of a universal basic income as progressive social policy arguing that the implementation of a universal basic income can potentially lead towards exclusionary and polarising effects.
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Dr. Inga SabanovaPolicy Officer
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Friedrich-Ebert-Stiftung Future of Work
Cours Saint Michel 30a 1040 Brussels Belgium
@FES_FoW
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