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Technology, Employment and Wellbeing

2024/ Issue 3

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call station with female workers
Creator: picture alliance / empics | Ben Birchall

Workplace Automation: Optimisation, Anxiety and Job Satisfaction

In our third issue of the Technology, Employment and Wellbeing blog, we would like to look at the ways automation technologies (such as artificial intelligence, big data analytics or robotics) not only change the content of many jobs but also can alter career paths for the millions of workers in the near future.

The debates about the nature of technological progress and its effects on economy and society are not new. Already in the 1940s, Schumpeter in his theory of ‘creative destruction’, argued that technological innovations are implicit in business cycles and inevitably lead to economic growth and improved standards of living.

However, in recent years, the academic and public discussions on the impact of automation on the world of work have been largely polarized with the views ranging from the dystopian projections of job-killing robots to techno-optimistic vision of post-work future with workers being emancipated from the drudgery of work.

The articles in this issue focus on interrelated societal processes in which workers negotiate new meanings and practices through the use of new technologies in the workplace.  In the first two articles, Joel Christoph argues that digital transition needs a thoughtful and understanding approach from decision-makers that considers not only economic effects, but also social and psychological consequences;  while Zuzanna Kowalik focuses on growing importance of social skills in the labour market, including emotional intelligence.

Similarly, Athina Fatsea looks at the evolution of skills and competences required to perform translations by highlighting the importance of looking at the job satisfaction within the debates on automation.

However, Yin Liang and Srravya Chandhiramowuli take a more critical stance on the automation debates by zooming in on the worker’s autonomy in the sectors in which either the creative output or manual micro tasking is managed by algorithms.

 

Articles

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The AI 'Revolution' and the Future of Employment

by Joel Christoph, PhD Researcher, the European University Institute, Italy

At the International Conference on Robotics and Automation (ICRA) in Philadelphia on 25 May, British technology firm Dyson gave a glimpse of its top secret plans for household robots. During the event, Dyson outlined their ambitions in advanced robotics, and offered a sneak peak at its development of an autonomous device capable of household chores and other tasks.
Creator: picture alliance / Cover Images | Dyson Limited/Cover Images
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Embracing Automation: From Deskilling Concerns to Upskilling Opportunities

by Zuzanna Kowalik, Researcher, the Institute for Structural Research, Warsaw

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Behind the Screen: Rethinking Job Satisfaction of Language Professionals in the Era of Machine Translation

by Athina Fatsea, PhD Researcher, the Ionian University, Greece.

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Folk Theory: How do Content Creators Respond to Platform Algorithms?

by Yin Liang, Lecturer, Newcastle University Business School, UK

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How is Data Work for AI Counted (and accounted for) and Why We Should be Concerned

by Srravya Chandhiramowuli, PhD Researcher, University of Edinburgh, UK

close up of a laptop screen and a pair of hands working on the laptop
Creator: picture alliance/dpa | Sebastian Willnow

Publication

Digitalisation in the construction and woodwork sectors

Oertwig, Nicole ; Neumann, Konstantin ; Kohl, Holger | Brussels : Friedrich-Ebert-Stiftung, Competence Centre on the Future of Work, 2023

About the blog

Technology, Employment and Wellbeing is an FES blog that offers original insights on the ways new technologies impact the world of work.

The blog focuses on bringing different views from tech practitioners, academic researchers, trade union representatives and policy makers.

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Policy Officer